Negative Influence of Job Burnout on Organizational Citizenship Behavior: Evidence from High School Teachers

Abstract

Present study was aimed at exploring the contribution of components of job burnout (including Reduced Personal Accomplishment (RPA) and emotional exhaustion) for organizational citizenship behavior (OCB) and its sub-scales including civic virtue, altruism, courtesy and conscientiousness. Maslach Burnout Inventory-ES (Maslach, Jackson, & Leiter, 1996) and Organizational Citizenship Behavior Scale (MacKenzie, Podsakoff, & Fetter, 1993; Mackenzie, Podsakoff, & Paine, 1999) were translated and were administered to measure job burnout and OCB respectively on a sample of high school teachers (N = 284). Multiple regression analyses revealed reduced personal accomplishment to be a significant negative predictor of OCB and all of its sub-constructs studied in present research. Conclusions, limitations, and suggestions are discussed.